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HELLOSUN - Indoor Furniture OEM/ODM Manufacturer Since 2009.

FAQ
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Q1: Are you a factory or trading company?
A: We are a professional hotel furniture manufacturer based in Foshan, with independent workshop, design and QC teams, direct factory supply without middlemen.
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Q2: How many years do you customize hospitality furniture?
A: Over 10 years, focused on custom furniture for hotels, glamping resorts and high-end villas, with abundant global project experience including European glamping cases.
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Q3: Which countries do you export to?
A: Worldwide: Europe, North & South America, Southeast Asia, Middle East, Australia, Africa. Our materials comply with international environmental & safety standards for smooth customs clearance globally.
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Q4: Can I visit your factory?
A: Welcome to our Foshan factory. Please contact sales to book an appointment in advance to view production lines, raw materials and showroom.
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Q5: Can you supply full set furniture for hotels, glamping resorts and villas? Can you offer one-stop room furnishing?
A: Yes. We provide one-stop full-room solutions: design drawing customization, sampling, mass production, unified color matching and export packaging. We customize all guestroom furniture including beds, wardrobes, lounge chairs and storage cabinets to match your interior renderings.
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Q6: Can I customize size, color, style and mix different materials in one project?
A: Fully customizable. We adjust dimensions, wood paint, leather/fabric tones and styles (modern minimalist, light luxury, wabi-sabi, pastoral etc.). Mixed materials are supported: full leather for VIP suites, split leather for standard rooms, functional fabric for public areas.
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Q7: Can you replicate furniture styles from my reference pictures or renderings?
A: Yes. Send us photos/renderings, our design team will draw production sketches to restore the style. We also produce core glamping items: four-poster beds, slatted wardrobes and lounge armchairs.
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Q8: What upholstery materials do you provide? What are their differences?
A: Four commercial-grade options: 1.Top-grain full leather: high-end suites 2.Split leather: cost-effective for standard rooms 3.Thickened PU leather: wear-resistant for high-traffic public zones Stain-proof & waterproof functional fabric: easy daily maintenance for
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Q9: What wood frames do you use? Are frames standard solid wood?
A: Solid wood frame is standard for all our furniture (oak, rubber wood, pine, multi-layer solid wood board), stable, anti-deformation for high-frequency commercial use. All wood and leather materials are low-formaldehyde, eco-friendly and meet EU environmental standards with no strong odor.
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Q10: What’s your MOQ? Can I make samples first?
A: Whole resort bulk orders: no strict MOQ; boutique small hotels: 10 room sets. Single sample orders are acceptable; sample cost can be deducted from mass orders.
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Q11: How long is production lead time?
A: Sample: 15–20 days; mass production: 30–45 days based on quantity & custom details. Priority production available for urgent opening schedules.
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Q12: What’s your quality control process?
A: 3-stage strict inspection: raw material check → semi-finished frame test → finished product full inspection before shipment, guaranteeing commercial durability.
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Q13: How to get factory quotation? Do you offer free drawings?
A: Send design drawings, room quantity and material requirements, we will send detailed customized quotation within 24h. Free revised sketches & simple layouts for confirmed projects; formal CAD drawings can be coordinated with your design team.
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Q14: Can we mix different furniture items in one container?
A: Yes, mixed loading is supported to maximize container space and cut logistics cost.
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Q15: What payment terms do you accept?
A: Standard T/T: 50% deposit before production, 50% balance against BL copy. Flexible terms negotiable for long-term large resort partners.
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Q16: Any discount for large bulk orders?
A: Tiered discounts available; larger project orders enjoy better factory prices.
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Q17: What delivery terms do you offer? Can you arrange door-to-door delivery?
A: We cooperate with global freight forwarders, offering FOB, CIF, DAP and door-to-door delivery worldwide, handling all export procedures.
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Q18: How do you pack furniture for long sea transport?
A: Multi-layer export packing: pearl cotton + foam corner protection + thick cartons; large solid wood pieces reinforced with fumigated wooden frames to prevent collision, extrusion and moisture damage.
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Q19: Can you provide full customs clearance documents?
A: Yes, including commercial invoice, packing list, bill of lading, certificate of origin and relevant test reports for smooth import clearance.
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Q20: Do you provide installation guidance?
A: Paper manuals and video tutorials attached to each carton; remote online guidance for large European resort projects.
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Q21: What’s your warranty policy?
A: 2-year warranty for solid wood frames; 1-year after-sales material support for leather & fabric under normal use. We supply free replacement accessories and remote repair guidance upon receiving damage photos/videos.
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Q22: What if goods arrive damaged?
A: Take photos & videos of damaged items right after receiving shipment, we will provide targeted after-sales solutions accordingly.
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Q23: Why your price differs from other suppliers?
A: We adopt commercial thick solid wood frames and heavy-duty leather/fabric designed for long-term frequent hotel use, with full strict QC, instead of cheap household-grade materials.
FoShan HELLOSUN Indoor Furniture Co., Ltd. - Trusted Indoor furniture supplier for sofa, Chaise longues, armchairs, beds. OEM, private label, and export-ready. One-stop factory. Free consultation available.

Brand: HELLOSUN
Outdoor Furniture Website: https://www.fshusen.com
Indoor Furniture Website: https://www.hellosunindoor.com
Email: info@hellosun.com.cn
HELLOSUN Indoor Furniture Manufacturer
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HELLOSUN is an indoor Furniture Supplier with rich export experience located in Foshan, China, the Furniture capital of the world. We specialize in High-end Furniture from China Manufacturer for dealers and customers all over the world.

Currently, the main Furniture categories including Sofas, Beds, Chaise longues, Armchairs, Cabinets, Dining Tables And Chairs.
Contact Us
Contact person: Karen Gao
Tel: +86 180 9819 8378
WhatsApp: +86 180 9819 8378
Add:
Next to Exit C, Nanchong Station, Chencun Town, Shunde District, Foshan City, Guangdong Province, China
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